Thank you for choosing Pro Gear Home Shop. These Terms and Conditions govern your use of our website and services. By accessing cozybeddingpromo.com and making a purchase, you agree to be bound by these terms. We’re committed to helping you create the perfect home environment with our premium products.
1. Website Usage and Account Terms
1.1 Eligibility
You must be at least 18 years old and have legal capacity to enter into binding contracts to use our services. By using our website, you represent that you meet these requirements.
1.2 Account Registration
While not required for browsing, creating an account enables faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account information and all activities under your account.
1.3 Prohibited Activities
- Using the website for any unlawful purpose
- Attempting to gain unauthorized access to our systems
- Interfering with the website’s functionality
- Submitting false or misleading information
2. Products and Services
2.1 Product Categories
We specialize in premium home and lifestyle products including:
- Bedding & Bed Sets
- Bath Accessories & Beach Towels
- Home Accessories & Apparel
- Sports Equipment & Protective Gear
- Brand Collections: BellaZure, Dolce, Clicgear
2.2 Product Information
We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color or appearance may occur due to monitor settings. All measurements are approximate.
2.3 Product Availability
All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide alternatives or a full refund.
3. Ordering and Payment
3.1 Order Process
Your order represents an offer to purchase products. We reserve the right to accept or decline orders for any reason, including pricing errors, product availability, or suspected fraud.
3.2 Order Confirmation
After placing an order, you will receive an email confirmation. This confirmation represents order receipt, not acceptance. Order acceptance occurs when we ship your products.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.4 Pricing and Taxes
All prices are in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s authorities.
4. Shipping and Delivery
4.1 Order Processing
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
4.2 Shipping Options
Standard Shipping
Cost: $12.95
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after shipment
Free Shipping
Available for orders over $50
Carrier: EMS
Delivery Time: 15-25 business days after shipment
4.3 Shipping Areas
We ship globally, excluding certain Asian countries and remote areas. Delivery times may vary based on destination and customs processing.
4.4 Delivery Responsibilities
Once products are delivered to the specified address, risk of loss passes to you. You are responsible for providing accurate shipping information. We are not liable for delays caused by customs or circumstances beyond our control.
5. Returns and Exchanges
5.1 Return Timeframe
We accept returns and exchanges within 15 days from the date you receive your items.
5.2 Return Conditions
To be eligible for return or exchange:
- Items must be in original, unused condition
- All original tags and packaging must be intact
- Items must be in resalable condition
- A copy of the original invoice is required
5.3 Non-Returnable Items
For health and safety reasons, the following cannot be returned:
- Opened or used Bath Accessories
- Liners and Parts for hygiene reasons
- Any items showing signs of use or wear
- Products without original packaging or tags
5.4 Return Process
Contact us at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We will provide return authorization and instructions.
5.5 Refund Information
Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return is due to our error.
6. Intellectual Property
6.1 Website Content
All content on this website, including text, graphics, logos, and images, is the property of Pro Gear Home Shop and protected by intellectual property laws.
6.2 Brand Names
BellaZure, Dolce, Clicgear, and other brand names featured on our site are trademarks of their respective owners.
6.3 Limited License
You may view and print content from our website for personal, non-commercial use. Any other use requires our prior written consent.
7. Limitation of Liability
7.1 General Limitation
To the fullest extent permitted by law, Pro Gear Home Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
7.2 Maximum Liability
Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.
7.3 Product Use
You assume all responsibility for proper use and maintenance of our products. Follow all manufacturer instructions and safety guidelines, particularly for protective gear like helmets, knee pads, and elbow pads.
8. User Responsibilities
8.1 Accurate Information
You are responsible for providing accurate and complete information when creating an account and placing orders.
8.2 Account Security
Maintain the security of your account credentials and notify us immediately of any unauthorized use.
8.3 Compliance with Laws
You agree to comply with all applicable laws and regulations regarding your use of our website and products.
8.4 Return Shipping Costs
Unless the return is due to our error, you are responsible for return shipping costs.
9. Privacy and Data Protection
9.1 Privacy Policy
Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information.
9.2 Data Security
We implement reasonable security measures to protect your information, but cannot guarantee absolute security.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms and Conditions are governed by the laws of the State of Tennessee, United States.
11.2 Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes may be submitted to binding arbitration in Nashville, Tennessee.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Pro Gear Home Shop, 4109 General Bate Dr, Nashville, US 37204
Response Time: Typically within 1-2 business hours during normal operating hours
Thank you for choosing Pro Gear Home Shop. We appreciate the opportunity to help you create your perfect home environment with our carefully selected premium products.
